Welcome, and thank you for your enrollment in the course, “TSBDE Informal Settlement Conference."

In this course, you will learn and understand all of the procedural rules followed and steps taken to prepare for and what to expect during a TSBDE Informal Settlement Conference, and how to legally and properly respond to allegations of Board rule non-compliance in the ISC setting.

Whether you are a practice owner, an associate dentist, a dental hygienist, a dental assistant, or the office administrator, I hope this course is helpful to you and the rest of your dental office team.

Boyd W. Shepherd, D.D.S., J.D.